Terms of Use

Last Updated: 10/6/2025

Important: By using the Crescent Lost and Found service, you agree to comply with and be bound by these Terms of Use. Please read them carefully.

1. Acceptance of Terms

By accessing or using the Crescent Lost and Found service ("Service"), including our website and mobile application, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Eligibility

This Service is intended for use by students, faculty, and staff of Crescent University. By using the Service, you represent that you are affiliated with Crescent University and have the right to use the Service according to these Terms.

3. Service Description

Crescent Lost and Found is a platform that helps users report lost items and found items to facilitate their return to rightful owners. The Service includes:

  • Web-based platform for reporting lost and found items
  • Mobile application with similar functionality
  • Administrative review and approval system
  • Notification system for potential matches

4. User Responsibilities

4.1 Accurate Information

You agree to provide accurate, complete, and truthful information when using the Service. This includes:

  • Correct personal details (name, RRN, contact information)
  • Accurate descriptions of lost or found items
  • Genuine photographs of items

4.2 Appropriate Use

You agree to use the Service only for its intended purpose and will not:

  • Submit false or misleading information
  • Use the Service for commercial purposes
  • Attempt to claim items that do not belong to you
  • Harass or intimidate other users
  • Upload inappropriate or offensive content
  • Violate any applicable laws or regulations

4.3 Account Security

You are responsible for maintaining the security of any account information and for all activities that occur under your account.

5. Content Guidelines

When submitting content to the Service, you must ensure that:

  • All information is truthful and accurate
  • Photos are clear and relevant to the item
  • Descriptions are detailed but concise
  • Content does not contain personal information of others without consent
  • Content is not offensive, discriminatory, or inappropriate

6. Administrative Review

All submissions are subject to administrative review and approval. We reserve the right to:

  • Review and approve or reject any submission
  • Remove content that violates these Terms
  • Contact users for additional verification
  • Suspend or terminate accounts for violations

7. Item Retrieval and Verification

When claiming a lost item or returning a found item:

  • You must provide proper identification
  • You may be required to provide additional proof of ownership
  • Items must be collected from designated locations
  • The university reserves the right to verify ownership before releasing items

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain the Service, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable for maintenance or technical issues.

8.2 No Guarantee of Recovery

While we facilitate the lost and found process, we cannot guarantee that lost items will be recovered or that found items will be returned to their owners.

8.3 Limitation of Liability

To the maximum extent permitted by law, Crescent University and its staff shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.

10. Intellectual Property

The Service and its content, features, and functionality are owned by Crescent University and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without express written permission.

11. Termination

We may terminate or suspend your access to the Service at any time, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

  • Email: dean_student@crescent.education
  • Phone: +91 04422759212
  • Address: Office of Student Affairs, Crescent University